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Refund Policy
Deposit Refund
The $450 booking fee (deposit) is non refundable and relates to (a) commitment to the arrangement, and (b) the set up and exclusive in-home premium service.
You may cancel your booking no later than 72 hours of the session. If you cancel within 72 hours of your session, no refund will be applied. Newborn shoots have one reschedule allowed, but it is at the discretion of the business for any other arrangement.
Product Refund
Given the nature of digitals, there is no refund or cancellation. Replacement on any damage to goods (e.g. wall art, prints or box sets) will be granted. However, there is no 'change of mind' refunds on either digitals or physical products based on Australian consumer law.
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